Peace of Mind

Healthcare Navigation For All Ages

Who we are

Our website address is: https://vitallinkadvocates.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

SMS Terms and Conditions

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Vital Link Healthcare Advocates. This includes SMS messages for appointment scheduling, scheduling reminders, post-consultation follow-up, billing notifications, and other notifications pertaining to your healthcare and/or advocacy service. SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes. You may choose not to check the SMS consent box on our forms. Message frequency may vary depending on the type of communication. Message and data rates may apply and fees may vary if the message is sent domestically or internationally. You may opt-in to receive SMS messages from Vital Link Healthcare Advocates by submitting an online "Contact Us" form. Message "HELP" for help, or you can call us at 480-877-0037. You may opt out of receiving SMS messages at any time. Reply "STOP" to any message to opt out. Alternatively, you may contact us directly to request removal from our messaging list.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We do not share your data or personal information with any third parties or affiliates for marketing purposes. Data and personal information may be shared for the purposes of conducting business with your written consent and authorization. SMS consent is not shared with third parties or affiliates for marketing purposes. If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.